Many organizations fail to do any planning for a crisis. This lack of crisis planning ensures that a crisis will get out of control in the media. Doing crisis management planning can stop that from happening
Today’s politically charged environment has changed the rules of crisis management. A business may be caught in the crosshairs of a crisis just because it advertises on a show or sponsors an event. Businesses need a crisis communications plan in case they are attacked
Many people think of summer as a slow time for public relations and promotion but this article explains why summer is a great time to do public relations. It offers some ideas and tips for summer public relations
It’s May and that means BookExpo is weeks away. BookExpo is the most important publishing industry show in North America. If you are an author, want to be an author, or are even thinking about being an author. BookExpo is an incredible way to see the publishing industry and make all connections. Representatives from every area of ..
United Airlines continues to generate bad publicity days after a man was violently dragged off a Chicago, IL to Louisville, KY flight due to the flight being overbooked and room being needed for 4 flight crew. The entire incident was filmed by other passengers with their smartphones. The man was bloodied as he was dragged ..
Social media drives narratives. That cannot be said enough. Social media can also create a crisis where none existed. Many brands are finding this out firsthand in the current politically charged and polarized environment. Today’s consumers expect brands to tell a story and share their values including their political values. Many brands have for years ..
Social media creates news – both positive and negative. Businesses of all sizes are finding out that social media posts can create a crisis where one did not exist. How a business responds to such a post can determine if it becomes a crisis or not. The saga of Cracker Barrel and Brad’s wife is ..
The other day, I wrote a crisis communications strategy for the Trump White House. It was the conventional crisis communications strategy that would normally apply for any Administration facing the issues that President Trump confronts. Yet in another sense, he doesn’t need a conventional crisis communications strategy and if he followed one it would actually ..
Every presidential administration just like every business needs crisis communications at some point. For the Trump Administration, the need is coming earlier than most (not even a month into the Administration). The Administration has been beset by numerous mistakes (Michael Flynn, alternative facts, the CIA visit, the Australia phone call) that have overshadowed its successes. ..
This Is Us, the drama/comedy on NBC is the breakout hit of this television season. The show centers on the fictional Pearson story and jumps back and forth from the time that Jack and Rebecca Pearson were raising three children in the late 1970s to present day following the three now grown up children. NBC ..